Damage Assessment
Around one in five van hires ends with some sort of damage.
We want you to have the most pleasant experience possible when you hire from us, however we understand that things can go wrong.
Take a look at any parcel delivery van if you don’t believe us – even professional drivers get it wrong frequently. Please consider taking one of our damage waiver products to reduce your liability.
Fair, consistent and by the book.
All damage is highlighted and photographed for assessment.
We try to be as fair as possible estimating repair costs, but modern vehicles are very expensive to repair.
We adhere to the BVRLA guidelines for assessing damage.
Not happy with our appraisal? We can get an independent, qualified insurance assessor to provide a repair estimate.
If something does go wrong, our excess charge is made up of:
Every hire includes fully comprehensive insurance, with an excess. Find out how it works before you drive away.